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Nothing to see here, just updating my Googlemaps icons because they're overdue.
Normal service will be resumed shortly.
Actually, bit of an update:
Work is actually... not terrible at the moment, because my line manager and I are on the same page finally. Basically there's an incoming job evaluation exercise (because the Council have no money) so a lot of business support managers on stupidly high wages are now panicking and scrabbling about to save their own arses by making themselves look important.
In our case, our Gr5 team manager's default position is that we're all shit so for a few weeks the TL was desperately trying to prove her otherwise. It's now obvious nothing will ever be good enough so we are both on the same wavelenth of "fuck it".
The TM commissioned the in-house Business Analyst (she used to work for the service years ago; there's context here but I won't go into it now) to complete a report around how we can improve efficiencies. The problem is she literally hasn't spoken to us since March, so the report doesn't reflect any of the improvements we've already made - and about 50% of her recommendations we're already doing or are trying to put in place. She was quite clearly given a brief to make the team look as bad as possible and none of the (so I thought) useful conversations that we held appear to have been reflected. It doesn't even reflect the improvements made at that point.
When I joined the team in January they had a backlog of 400+ distributions; I'd got that down to 250ish by April and for the past month we have been holding steady between 20-30 i.e. sending out as many or more than we receive from the IRO's each day - and we are now 100% in timescales for this month in terms of meeting one of our KPI's. Which will obviously still not be good enough as the TM will expect us to send 300% in timescales. Impossible expectations, basically.
So yeah, after a really difficult month or so things finally seem slightly less awful, and my TL and I have had two very cathartic offload sessions where we both agree that the BS restructure is dogshit and everything is very quickly sliding off a cliff, but our service is kind of keeping its head above water despite the TM's assertions otherwise.
Anyway, I have some leave coming up - just shy of two weeks off - and Paul and I have finally booked our mini-break in Malvern/Worcester - fifth time lucky! (We first planned to do this in 2019 - had to move house; then 2020 - Covid happened; actually got as far as booking the Worcester hotel in 2021 - got kidney stones literally two days before and had to cancel; almost managed to plan it in 2022 - Paul had Covid; last year - just generally shit.) So, hopefully next time I update it will be about our adventures climbing hills.
That's all for now.
Normal service will be resumed shortly.
Actually, bit of an update:
Work is actually... not terrible at the moment, because my line manager and I are on the same page finally. Basically there's an incoming job evaluation exercise (because the Council have no money) so a lot of business support managers on stupidly high wages are now panicking and scrabbling about to save their own arses by making themselves look important.
In our case, our Gr5 team manager's default position is that we're all shit so for a few weeks the TL was desperately trying to prove her otherwise. It's now obvious nothing will ever be good enough so we are both on the same wavelenth of "fuck it".
The TM commissioned the in-house Business Analyst (she used to work for the service years ago; there's context here but I won't go into it now) to complete a report around how we can improve efficiencies. The problem is she literally hasn't spoken to us since March, so the report doesn't reflect any of the improvements we've already made - and about 50% of her recommendations we're already doing or are trying to put in place. She was quite clearly given a brief to make the team look as bad as possible and none of the (so I thought) useful conversations that we held appear to have been reflected. It doesn't even reflect the improvements made at that point.
When I joined the team in January they had a backlog of 400+ distributions; I'd got that down to 250ish by April and for the past month we have been holding steady between 20-30 i.e. sending out as many or more than we receive from the IRO's each day - and we are now 100% in timescales for this month in terms of meeting one of our KPI's. Which will obviously still not be good enough as the TM will expect us to send 300% in timescales. Impossible expectations, basically.
So yeah, after a really difficult month or so things finally seem slightly less awful, and my TL and I have had two very cathartic offload sessions where we both agree that the BS restructure is dogshit and everything is very quickly sliding off a cliff, but our service is kind of keeping its head above water despite the TM's assertions otherwise.
Anyway, I have some leave coming up - just shy of two weeks off - and Paul and I have finally booked our mini-break in Malvern/Worcester - fifth time lucky! (We first planned to do this in 2019 - had to move house; then 2020 - Covid happened; actually got as far as booking the Worcester hotel in 2021 - got kidney stones literally two days before and had to cancel; almost managed to plan it in 2022 - Paul had Covid; last year - just generally shit.) So, hopefully next time I update it will be about our adventures climbing hills.
That's all for now.
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